At Isha Couture, each saree is thoughtfully crafted with attention to detail and quality. As a brand rooted in quiet luxury and exclusivity, we follow a mindful production process. Please review our policy carefully before making a purchase.
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1. No Return Policy
All products purchased from www.ishacouture.co.in are not eligible for return. Each saree is carefully inspected before dispatch to ensure it meets our quality standards.
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2. Exchange Policy
We offer exchanges only in case of:
* Manufacturing defects
* Incorrect product received
To request an exchange, you must notify us within 48 hours of delivery with:
* Order details
* Clear images/videos of the issue
Requests raised beyond this timeframe will not be accepted.
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3. Exchange Conditions
* The product must be unused, unworn, and in original condition
* All tags, packaging, and blouse pieces must be intact
* Saree must not be altered (fall/pico/blouse stitching once done is considered accepted)
Once approved, the exchange will be processed for the same product or another product of equal value (subject to availability).
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4. Store Credit (If Applicable)
In certain cases, at our discretion, we may offer store credit instead of exchange.
* Store credit will be valid for 90 days from the date of issue
* It can be used for any purchase on the website
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5. Color & Texture Disclaimer
Slight variations in color, texture, or finish may occur due to lighting, photography, or screen settings. These are not considered defects and do not qualify for exchange.
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6. Shipping Charges
* Shipping charges (if any) are non-refundable
* Reverse shipping costs for approved exchanges may be borne by the customer unless the issue is from our end
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7. Custom & Made-to-Order Products
All customized or made-to-order sarees are strictly non-returnable and non-exchangeable
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8. Contact Us
For any exchange requests or concerns, please contact us at:
Email: support@ishacouture.co.in
WhatsApp: +91 9680573044
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Our Commitment
We are committed to delivering pieces that reflect elegance, quality, and craftsmanship. Each Isha Couture saree is designed to be cherished—timeless, refined, and uniquely yours.
